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QD Employee Spotlight -Ross Bond
Location: Lansing Area
Position: District Supervisor (started as CSR)
Started: 2010
Check out our recent conversation with Ross Bond. Ross is a district supervisor at QD and is responsible for the operations of nine QD store. Ross started at QD as a CSR and has certainly made the most of his QD opportunity. If you would like more information on the QD Opportunity, click here.
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QD Employee Spotlight – Blayze McDonald
Location: Mason
Position: Shift Manager (started as CSR)
Started: May 2011
From: Mason
Employment Experience: Utility Worker
We would like to introduce you to a wonderful Quality Dairy employee, Blayze McDonald. Blayze is part of the Mason community and cites his dedication to Mason as his favorite part of the job, “I love working at QD because of the neighborhood community feel. Working here, you get to see some of the same people day after day and you kinda develop relationships with them. You learn their name, what they buy, they learn your name, and you just feel a bond with them.”
“I really like working at QD. It has an adjustable work schedule, the pay is pretty good and that can lead to benefits.” Blayze continued on, “I definitely plan on being here. Whether I move up from here, time will tell, but I am going to be at QD”.
When Blayze isn’t working, he enjoys spending time with family, landscape photography, painting and drawing.
If you would like more information on the QD Opportunity, click here.
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QD Employee Spotlight – Carlos Lenz
Location: Holt
Position: Shift Manager (started as CSR)
Started: November 2018
From: Holt
Employment Experience: Fast Food
This is Carlos. You may recognize Carlos from some recent QD video productions including his amazing longboard stroll through Old Town.
A 2018 graduate of Holt High School, Carlos began working for QD as a CSR (customer service representative) and has moved up the ladder to shift manager at the new Holt location.
After working in fast food in High School, Carlos was looking for something more. “I am going to school for acting and needed a flexible schedule that paid more money than where I was at” says Carlos. As a full time student and theater major, Carlos was looking for a job that let him focus on his passions but still paid him a solid wage. Carlos went on, “The store managers here are really cool and good to work with. They do everything they can to work with us on the schedule so that we can balance work and school.”
Carlos enjoys the environment at the new Holt location. “It’s fun, it’s face paced. Sometimes the customers are great, sometimes we have to work a little harder to make them happy. In the end, there is a lot expected of us. So when our shift ends and it’s time to go home, you really feel like you have accomplished something.” When asked if he would recommend to his friends and family to work at QD, he said, “Oh yea. It’s fun, there are great people here and it pays pretty well”.
In his free time, you can find Carlos spending a lot of time working on his acting craft, gaming with his friends or longboarding.
If you would like more information on the QD Opportunity, click here.
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QD Employee Spotlight – Brooke Marx
Location: East Lansing (White Hills Store)
Position: Shift Manager (started as CSR)
Started: April 2020
From: Perry originally but resides in Lansing
Employment Experience: Hospitality management, aerosol manufacturing
Meet Brooke Marx. Brooke primarily works at the Whitehills store but he also supports other locations as he is needed. Brooke came to Quality Dairy after a five year career in the aerosol manufacturing industry and previously managed restaurants. In the first seven months since Brooke joined the team, he has already been promoted to shift manager and is excelling in that position.
When asked about his favorite part of his job, Brooke replied, “I love that this is a community store. You see the same faces each week and you get to know your customers and their families.” When not at work, Brooke enjoys being involved in the community, working out and taking in a show. “I love the theater! Right now we don’t have any theater but I love the professional theater in Williamston, the Williamston Theater. I love the acting and to watch stage performances, they are just amazing”.
When asked if he would give any advice to new QD employees, he responded, “I would just tell them to dig in. Embrace the customers. Get to know the customers, you know, make them feel special. Make the customers feel like a priority.”
Brooke is a great example of the ability of QD employees to ascend in the company with hard work and dedication. If you would like more information on the QD Opportunity, click here.
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